Troubleshooting & Quick References
Troubleshooting
Employee defaults not applying in POS
Check:
- PH Settings was saved.
- Employee row in Employee Default Commission is Active.
- In modal, split mode is Per attendant percentage/value.
Pay total looks lower than expected
Confirm tips were entered in attendant rows and assignment was confirmed.
Amount Payable should include tips.
Tips Payable account error
Create Tips Payable under Current Liabilities (non-group) and try again.
Quick Reference
| What | Where |
|---|---|
| Enable Spa POS | PH Settings |
| Set per-employee default commission | PH Settings → Employee Default Commission |
| Create service commission logic | Spa Commission Rule |
| Create reusable attendant groups | Spa Team |
| Assign/edit attendants and tips | POS modal / cart Edit Team & Tips |
| Review payout entries | Spa Commission Entry |
| Employee totals summary | Spa Commission Report |
Last updated 1 month ago
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